Shipping policy
Shipping Policy
Enjoy Seamless Shopping with Mio Mondo
At Mio Mondo, we aim to make your online shopping experience smooth, reliable, and hassle-free. Below is everything you need to know about our delivery services.
Free Nationwide Delivery
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Free delivery on all orders over R4 000, anywhere in South Africa.
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This offer applies automatically at checkout and is our way of adding extra value to your purchase.
Courier Services
We work with trusted courier partners, including The Courier Guy, to ensure your orders are handled with care and delivered efficiently.
Delivery Timelines
Standard Delivery
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Orders are typically delivered within 3–5 business days after dispatch.
Extended Delivery
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In rare cases where delays occur due to unforeseen circumstances, we will notify you as soon as possible with an updated delivery timeline.
Follow-Up
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If your order has not arrived after 7 business days and you have not heard from us, please contact us at info@miomondo.co.za so we can assist you.
Express Delivery
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Express delivery is available and is calculated from the time your order is processed in-store, not from the time the order is placed.
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Orders processed before 12:00 on a Friday will most likely be delivered on the following Monday.
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Orders processed after 12:00 on a Friday, over weekends, or on public holidays will be processed on the next business day.
Premium Orders, Simplified Shipping
All orders over R4 000 qualify for free delivery nationwide, regardless of location. From city centres to outlying areas, your order is delivered at no additional cost.